Welcome to the TeraCloud Tech Blog

A combination of business tips, security info and tech talk.

Hybrid Cloud Performance and Productivity ebook

Some businesses shifting to the cloud are seeing a sprawl of cloud-based services that are often uncontrolled and unmonitored. At TeraCloud, Inc., we know that this can be a real problem, especially when that sprawl is unsanctioned.

In a hybrid cloud environment, you need visibility across all your resources to have true control. An integrated, cloud-native solution can provide the insights you need to fix issues faster, and to manage the risks introduced by cloud sprawl. Microsoft Azure can help your organization prevent sprawl.

Shifting to the cloud isn’t easy and we want to help you prevent mistakes along the way. Contact us to find out how we can help.

How to provide persistent data protection on-premises and in the cloud

Ensuring compliance with company or regulatory security requirements and policies across all your cloud workloads can be a challenge. At TeraCloud, Inc., we know how to help you maintain persistent data protection for all of your data.

With Azure cloud services, it’s easy to deploy, configure, secure, and manage your network. Continuously monitor the security of your virtual machines, networks, and Azure services using hundreds of built-in security assessments or create your own.

We want to help you transition to a secure cloud platform. Check out this infographic and contact us to see how we can help you make the shift.

How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business

In a constant attempt to unify communications at Microsoft, they seek a perpetual state of transformation. Leveraging the advantages of cloud-based communication is one area that they have found substantial gains. Using Skype enables their employees to work remotely and encourages them to bring-their-own-device. Your business can leverage those same modern digital advantages by integrating the solutions just like Skype.

At TeraCloud, Inc., we’re knowledgeable in the space and can help you to transform your business. Contact us to find out how we can help.

Why Cloud Customer Flyer

Are you still using that same old email platform? If so, it’s probably time to upgrade. Get the most for your business by leveraging the unique opportunities that using a modern email platform can bring: access email from anywhere, on any device and keep your information safe with document access controls and remote data wipes. Avoid the maintenance and surprise expense of hardware and software costs.

At TeraCloud, Inc., we know that with the right email platform, your business will free up time and money. Contact us to learn how we can help you to bring your email platform to the modern digital age.

THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers

What are you doing to make customers come back? It’s your job to reach customers where they are and get their repeat business. That’s customer loyalty and it’s where your customer’s true value comes from in today’s market.

At TeraCloud, Inc., we want you to have the tools you need to foster a strong, loyal customer base. With many customers completing their purchases online, that’s where you should start the process. With a solution like Dynamics 365, reaching your customers is a whole lot easier. Contact us to learn how we can help you integrate great solutions and meet the needs of your evolving customers.

Dynamics 365 for Customer Service – Create lifetime customers

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

At TeraCloud, Inc., we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we’re masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.