Network Management

Keep your IT infrastructure running at optimum performance with proactive Network Management Services by TeraCloud.

The performance of your critical infrastructure is essential for business productivity and customer satisfaction, but managing servers is a costly and time consuming activity. Should your IT department be diverting their valuable resources to this task instead of focusing on IT strategy and supporting your core business applications? Our Network Management services are designed to take away the pain of managing infrastructure so that your IT department can focus on creating competitive advantage.

Proactive support and management

Data centres and IT infrastructure is our core business; Teracloud’s server management solution includes proactive support, comprehensive server monitoring, hardware and resource trend reporting, hardware repair, operating system patch monitoring, alerting and installation services. We have inhouse expert hosting and networking teams that work 24/7 to monitor, diagnose and support servers from the hardware level all the way up to the operating system.

Consider the impact that poorly performing servers could have on your business. To stay ahead of the competition, your IT environment needs to be constantly available. Slow response times and system failures can seriously damage your business operation and end-user perception. But is investing in the necessary infrastructure for server monitoring the best use of your capital expenditure budget?

TeraCloud offers an alternative: our on-site server monitoring capabilities minimise potential downtime, and ensure the fast and precise resolution of faults. We have the tools and staff already in place to watch over your server and network devices 24 hours a day, 365 days of the year, to identify and resolve availability issues and bottlenecks before they affect performance. And our local server monitoring is not affected by any potential network issues that could disrupt remote monitoring tools.

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Proactive service

We are able to predict performance degradation and capacity issues, allowing you to take remedial action.

Enjoy virtualisation:

We take the additional complexity of managing virtualised environments – including Hyper-V and VMWare – out of your hands.

Round-the-clock support

Our on-site teams work 24 hours a day, every day, to make sure that your servers are running at optimum performance.

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